OLA Customer Care — Ola cab city taxi mini crn[protected] : no cab provided

Address:Mumbai City, Maharashtra, 500090
Website:www.olacabs.com

Hi Team,

This is Kamal, my parents came to Hyd. I have book OLA cab prior to 3hrs and also got confirmation. However I don't get any msg from OLA regarding cab details. I have waited till 9.30 (cab schedule time is 9.45) and called for 2 times about the cab details. I don't get and for the second time call I came to know from OLA cab was cancelled by Driver. I have added 999 amount for that ride but it was not happened. I have book another cab from other service.

What OLA think about customer, if you don't have cab you should not confirmed. Because of you I have wasted 1 hr of time and added 999 rupees to you.

Why should we use your service. I want my money back. Let me know the process.

Hope you understand my pain.
Was this information helpful?
No (0)
Yes (0)
Ola Cabs / ANI Technologies customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9457
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information