Ola — Discrepancy in Ola Ride Payment and Unresponsive Customer Support

On May 7, 2023, I took a ride that cost ₹141. However, I encountered an issue as other payment options, including UPI, were not available for me to use. Consequently, I had no choice but to pay the amount through my Ola money. Surprisingly, when the ride concluded, ₹241 was deducted from my Ola money account. This additional deduction of ₹100 has left me perplexed, as the ride itself was only supposed to cost ₹141. Despite sending multiple emails to Ola regarding this matter, I have only received automated responses.