Ola — driver cheated me by accepting cash payment for a postpaid option

Address:

No. 31/1, 9th Main, 50 Feet Road, BSK 1st Stage, Hanumantha Nagar, 560050

From : swapna raghavendra
Crn: [protected]

On saturday 16th nov 2019 6:09 pm, i had taken a ride from chamrajapet to sdm institute on mysore road. By the end of the trip, it was very clear to the driver that the option was postpaid. Still he extracted a cash of rs. 230 from me (And i gave a 10 rs. Tip as well).

I later raised a complaint ticket[protected] saying double payment has happened. When contacted by ola, the driver has denied receiving any cash. The has told a lie to make quick buck.

I really don't have a proof that i have given cash, so i now stand to lose 240 rs. Pathetic that ola engages such drivers (Rather cheaters) who don't care for passenger's hard earned money.. But are bent on making quick money for themselves.

And irony here is ola prefers to believe only their drivers and not the commuter's words.