Ola — extra fare charged by ola

Regarding my ola ride on 18.08.2019 from juhu to anushaktinagar at around 19:00 hrs, the ola has charged me inr 356 however the estimated fare was 299.

During the booking the fare of micro./mini/sedan was reviewed by me and then booked micro based on estimated fare. It may be noted that the estimated fare at the time of booking ola includes the dynamic fare that is why sometimes ola micro fares are shown as 500 inr even for 15 kms.

After that if ola is increasing the fare that means it is simply cheating and money making process by ola..

When i contacted ola customer service on 18.08.2019, ola put me around 15 minutes on hold (My charges on phone who will bear), after around 15 mins ola customer executives informed that your ola fare was dynamic and increased during your journey.

I must say at this point that how fare can increase when the ride on same route (Anushaktinagar to juhu) cost me 260 inr on the same day. Ola is simply making money by cheating customers.