[Resolved]  Ola — extra fee charged for outstation ride

Address:Mumbai City, Maharashtra, 410210

I had booked an outstation ola SUV from pune to mumbai (Kharghar) on 14/04/2019 .
The SUV number is MH 12PQ6346 WHITE XYLO
CRN no. [protected]

initially while booking the ride the cost was 3015 Rs but when we reached the destination the cost came upto 4268 Rs

After which we called the ola customer care number ***(+91 [protected] )***

To inquire about this issue .One guy received the call and when i explained him the problem he immediately hung up on me .After which he kept cancelling my calls .So, i tried calling using another number he received the call and was very rude and again hung up.He repeated this multiple times

This was the worst experience with ola customer care service and how they cheated on us with the fares .

IT'S A SHAME ON OLA HOW YOU TREAT YOUR CUSTOMERS

ALSO IN FUTURE I WOULD SUGGEST ALL THE PEOPLE I KNOW TO NEVER EVER USE OLA Services

I was a regular ola user ...

Will switch some other good cab servies who atleast have good people at customer service
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Apr 15, 2019
Complaint marked as Resolved 
I was refunded the extremely fee charged by ola
Apr 15, 2019
Updated by Sjmathew
But I don't know if OLA. has done anything about the phone number(the customer care number) who was extremely rude and ignorant .That remains unchanged

This is the number *** ( +91 [protected])***
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