Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 | Website: | www.olacabs.com |
Booking Number:CRN[protected]
Date of Travel 09th September
It was literally a Hell Ride.I booked this cab for my wife and 10 month old son.After seating in the cab the driver told that he did not have enough fuel and that the car may stop anytime.He said he will now search for fuel and then drop her.He refused to switch on the AC citing no fuel.my wife requested to close the windows and switch on the AC as my 10 month old son was not well.but the driver refused.I too called the driver but he refused.After making multiple calls to customer care the driver agreed to drop her but without AC.I called again the customer care and then he finally switched on the AC for the last 1 kilometer of a 14 Kilometer Journey.And I paid such high price for the cab for such life threatning experience.
I want OLA to refund the excess price as it is unfair on their part to charge so much for such a poor poor service.
So much happened for this ride and still you charged me peak charges.where are your business ethics. Was this information helpful? |
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