Ola — Misbehavior of ola driver

I booked a cab on1st Dec to take my ill mother who was almost unable to walk to Apollo Hospitals in Chennai. This driver Ebrayam called me and checked on the destination details and then he asked if I am going to pay in cash. I said I will be doing digital payment. Immediately he said he cannot come. I replied why can't he accept digital payment. FOR THAT HE SAID "IF YOU DON'T HAVE MONEY TO PAY WHY ARE YOU BOOKING CABS". That time I am on road, waiting for a vehicle to take my mother to hospital and I got such response. I already informed him that we need to go to hospital. Whether anyone booking cab to go to hospital is doing for joy or fun? Or in some emergency. Such ruthless and inhuman people. Such driver's lisence should be cancelled.