[Resolved] Ola Money — amount deducted but recharge still pending from 2 weeks | |||
I have recharged my aircel mobile number with 34rs on 15th november.! Amount had been deducted from my balance but recharge is still pending..! Its been more than 2 weeks that i have initiated the transaction. I want my money refunded to my account..! I have emailed already to ola support, but didnt get reply till date...! My ticket id in ola money complaint is 639469..! Was this information helpful? | |||
Jan 5, 2018 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 Ola Money Customer Care's response We would request you to kindly write to [protected]@zipcash.in or contact 33553355 with your area code.
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 4 Comments | |||
Comments
Dear Customer (Raghu Kotamraju),
We would like to inform you that we have verified the account details and no issue was found on our end. Please be informed that we are not related to the recharges made through third-party sites. Hence, request you to coordinate with the concerned third-party sites for further assistance in this regard.
Warm Regards,
Aircel Social Media Team
We would like to inform you that we have verified the account details and no issue was found on our end. Please be informed that we are not related to the recharges made through third-party sites. Hence, request you to coordinate with the concerned third-party sites for further assistance in this regard.
Warm Regards,
Aircel Social Media Team
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Timing :-1:01 pm
Date:[protected]
Amount :- Rs.700/-
Bank:- HDFC
Kindly credit my bank account
Imran Sayed
[protected]