[Resolved]  Ola Money — charged twice

Address:Nensey cottage, Mumbai City, Maharashtra, 400066

On 11.12 I had taken ride ...for which driver charged me cash 300 and also amount was credited to his account by ola money.

I had booked ride for my sister and on reaching her destination she was asked to pay 300 in cash. Which was paid by her. I m shocked to see email received from ola money to clear dues before 1st January to avoid late fee charged. I approached them on their support number as well as ola money customer care over telephone as well as through email. But all waste of action. As they are not ready to listen and admit that there is some solution to this problem.

I HV been vigorously following up through mail to ola support and ola money but no solution ...

My mobile [protected] ...
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Mar 8, 2020
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Ola Money Customer Care's response
Hi Komal, kindly write to [protected]@olacabs.com for immediate assistance on the concern.
Complaint comments 

Comments

My online transaction for purchasing a book using ola money failed. But amount got deducted to unknown account. I need refund .

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