[Resolved]  Ola Money — debit card fraud

Dear sir fradulester call on my father cell [protected] and done these transaction dated 01/08/2017 on ola money zipcash for rs 4999, 4999, 2000 by reference no[protected],[protected],[protected]. Please make effort to stop these transaction and do the needful in this regard caller name as showing by true caller sourav gupta cell no [protected] from bihar regards
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Sep 2, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Ola Money Customer Care's response
Ola,

Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to please provide the first 6 and last 4 digits of the card for us to trace and block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
Aug 02, 2017
Updated by Pushk146
Dear sir card no is459177XXXXXX3654
Aug 02, 2017
Updated by Pushk146
Dear sir Fradulester call on my father cell [protected] and done these transaction dated 01/08/2017 on ola money zipcash for Rs 4999, 9999, 4999 by reference no SBIPG[protected]O1, SBIPG[protected]O1 SBIPG[protected]O1 RESPECTUVEL BY CARD No45977XXXXXX3654.Please make effort to stop these transaction and do the needful in this regard caller name as showing by true caller Sourav gupta cell No [protected] from bihar Regards
Complaint comments 

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Sir we are waiting for your response if any important information for us please provide us .we called you so many times but no response from your side .sir please sort out our problem for this we will be very grateful to you.

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