[Resolved] Ola Money — double charged on ride | |||
I was booked cab on 6th feb 2019, at 1.30 am, i received message of low wallet money and show estimated amount rs. 509. While travelling my mobile battery down so i didn't get proper information. Your partner driver (Mazi ansari na, micro gold, wagnerr) asked me rs. 509 and i paid to him at 3.30 am.in morning i noticed that my wallet money also deducted rs. 409. So i had compliant approx 1.30 pm. And ticket no.[protected]. I received confirmation of compliant same day. But still today my money not refunded. Was this information helpful? | |||
Apr 19, 2019 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Ola Money Customer Care's response Kindly write to [protected]@olacabs.com for assistance on the ride related issues.You can also tweet to @Olacabs @ola_supports on twitter. Our team will get back to you with a resolution at the earliest. Your patience and cooperation is appreciated till then. | |||
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But as my documents were not varified drivet asked to me to pay cash.
But after that I checked my ola money also got deducted from account i.e. rs.201