[Resolved] Ola Money — driver got money as well as ola money deducted. driver is not reachable. | |||
I booked ola for my parents from kogilu to rt nagar bangalore, estimated cash to be paid is rs.451and i selected ola money as my payment mode. After completing the ride ola driver (Santosh) contact number -[protected] has got rs. 620 from my parents, though i paid for the ride through ola money. Also amount rs.451 got debited from my ola money. I'm trying to call the driver right from yesterday, driver is not responding to my calls, please take necessary action and i want my money to be refunded. I use ola on daily basis, so please consider this issue and take proper action. Please find the attached screenshot containing details of the ride and amount paid through ola money. Ola should improve it's customer care as it is pathetic. I'm trying to contact the customer care of ola to report this issue which is always busy and nobody responds properly. Was this information helpful? | |||
Apr 18, 2019 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Ola Money Customer Care's response Please write to [protected]@olacabs.com for assistance on the same.You can also tag or DM @Olacabs @ola_supports on twitter for assistance. Ola Cabs team will get back to you with a resolution at the earliest. Your patience and cooperation is appreciated till then. | |||
 2 Comments | |||
Comments
On[protected] I made a payment of Rupees 200 via Ola money from my savings account, but the amount got deducted from savings account but didn't reached the recipient i gave in. kindly track the status of the payment.
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Cancel the ride and select unable to reach order
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