[Resolved] Ola Money — fraud with ola money wallet | |||
Dear sir/mam, Today we received a phone call from [protected] and they made fraud and transfer rs 5000/- from our bank account to ola cab wallet a/c. The transaction details form the bank system it attached for your ready reference. Sbi pg[protected]ola We request you to kindly check and send the money back in our bank account. 1, atm card : 5596 xxxx xxxx 3508 2. Date of transaction : 12th sep-17 3. Amount : rs. 5000/- 4. Aadhar card attached 5. A/c statement attached 6. Contact no. : [protected] Kindly check at your end and we will oblige if you will able to help us. Kindly contact us on given no. If you have any query. Thanking you. Best regards Radhika bapodara Was this information helpful? | |||
Oct 27, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Sep 17, 2017 Ola Money Customer Care's response We understand your concern regarding an unauthorized transaction processed towards Ola Money. We would request you to please provide the first six and last four digits of the card for us to block the wallet. In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation. Please feel free to revert with queries and we would be happy to assist you. Regards, Team Ola Money | |||
 2 Comments | |||
Comments
Hi dear sir my money has gone in rong mobile number pls back my money in my account
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I had booked Ola share on 10th Sep 2017 (OSN[protected] for which I was charged two times. Transaction ID on OLA Money for the both debit is same which is "CZGI-4XO7-JHFZ".
Request you to resolve the issue asap.