Ola Money — Fraudulent transaction using debit card

Ola Money — Fraudulent transaction using debit card

A Ahmed rishad

Sir, This was fraudlent transaction from my mother's debit card (master card) ending ××2683.This was happened on 24th july 2020 at 6:57 pm. It's ticket id is 2739328. Sir i thing it was part of fraud. It was from mumbain. When iam checking bank balance 10, 000 was lose then we took a bank statement and it was showing the money debited to Zes*olamoney. Sir please refund the money as possible to the original account or please call me.please refund it. it's transaction id was 164818 please refund it😥 +2 photos Was this information helpful? No (0) Yes (0)
Ola Money customer support has been notified about the posted complaint. Aug 19, 2020 Updated by Ahmed rishad Please resolve soon as possible and refund to the original account Aug 19, 2020 Updated by Ahmed rishad Sir you want to take it as immediate action because it was over 20 days please take it as serious😥 Aug 19, 2020 Updated by Ahmed rishad Sir kindly requesting to Please resolve and refund to the original account😥😭 Aug 20, 2020 Updated by Ahmed rishad Sir any update you want to take it as immediate action sir please😥 Verified Support Aug 20, 2020 Ola Money Customer Care's response Hi Ahmed, we are sorry to know that, there was an unauthorized transaction from your account. we request you to forward the below details to the e -mail ID [protected]@olacabs.com. Name on the account holder: Transaction date and time: Amount: Card number (first 6 digits and last 4 digits of the Card): Bank Name: Aug 21, 2020 Updated by Ahmed rishad Sir my complaint has been resolve When will it be resolve please take it as immediate action because the time was already late Aug 21, 2020 Updated by Ahmed rishad Sir the complaint was not resolve please resolve it😥😥😥 Aug 22, 2020 Updated by Ahmed rishad Sir please resolve it fast i have sent you the details please be working on it and refund😔😓 Aug 30, 2020 Updated by Ahmed rishad Sir please resolve sir how much days waited sir😥
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