[Resolved]  Ola Money — fraudulent use of debit card

Sir, my name is laxman p. On 07/09/2017 i got a call from a fraudster pretending to be a banker. He convinced me and got the otp from me. Then i got 2 sms that rs.4200 and rs.100 has been deducted from my bank a/c and the money is credited to someone's ola money. My a/c is in canara bank.

Below are the details :

Card no : 460133xxxxxx4980

First transaction is :

Transaction amount : rs.4200/-
Transaction date : 07-sep-17
Transaction time : 04.43pm
Transaction id :[protected]

Second transaction is :

Transaction amount : rs.100/-
Transaction date : 07-sep-17
Transaction time : 04.45pm
Transaction id :[protected]

I had already mailed to [protected]@olamoney.com. A ticket was also raised. Ticket no is 62414485.

And they asked me to lodge a complaint with the bank and the bank has to mail with some details. I did the same and lodged a complaint with the bank. They have mailed to [protected]@olamoney.com. But till now i have not received any reply from ola money. Please reply to my query through mail.

I request you to kindly reverse the fraud transactions.