[Resolved]  Ola Money — money debited but ticket at irctc not booked

Address:560059

Sir/ madam
I have tried to book a rail ticket on irctc site through payment mode as ola money on 25/07/2017. My ola money account mobile no. Is [protected], debited by rs. 375.68/- but ticket not booked through irctc. Transaction no. Cyya-2wkj-nuh6 dated25/07/2017. Refund still awaited from ola money to my account.
So you are requested to see the matter.

With regards,
Madhuri sarda
Was this information helpful?
No (0)
Yes (0)
Aug 27, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2017
Ola Money Customer Care's response
HI Madhuri,

Please note that, we have passed on the details to the relevant team. We request you to provide us 2 business days to get back with an update regarding the same.

Your patience and co-operation is highly appreciated.

Regards,
Team Ola Money
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information