[Resolved]  Ola Money — money deducted but no information on ola money and no order placed.

Website:Rowme.com

Hi, I am alankrita ([protected]@gmail.com) I paid the money for rowme online shopping by using payu with Ola money and my amount has been deducted 2 times but there is no transaction history on Ola money also and no order has been placed so, if order has placed please return the one time money otherwise please return the full money. I am adding the picture also in which the amount of 1376 rs has deducted 2 time. Please return the money as soon as possible.
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Mar 12, 2018
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2018
Ola Money Customer Care's response
We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@zipcash.in or contact us at 3355 3355 with area code so that we can do the needful.
Complaint comments 

Comments

My Metro card was not recharged and money was deducted from my ola account number [protected]

I have transferred 10000 to ola money app but not able to withdraw nor transfer from past 2days trying to contact you but RNR.
Worst service from ola app customer end not able to contact them at all.

REGARDS
VIKRAM
[protected]

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