[Resolved]  Ola Money — money deducted from bank but not reflected in ola money

Address:Jaipur, Rajasthan, 302012

I tried to add rs.250 in ola money after kyc compliance the amount was deducted from my bank but still not received in ola money. That kind of problem is faced from such a wallet is miserable.

It is the incident of 25/01/2018. Kindly add the money or return my money as soon as possible. So much of inconvenience is faced due to this.

Mobile no. [protected]
E mail - [protected]@gmail.com
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Mar 12, 2018
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Ola Money Customer Care's response
We regret to inform you that we have not received the payment. In case the amount is debited we request you to check with your bank for the same.

Txn- donu-8sqx-v3qk
Payu- [protected]
Amount - 250/-

For further details, request you to write us on [protected]@zipcash.in or you can reach us on 33553355.
Complaint comments 

Comments

I have added Rs.100 to ola money. My money got debited but it's not showing in the ola money balance.
Please help me in getting my money back as soon as possible.
I got an reminder for adding KYC document before adding my money to ola account.

I add 300 to my OLA money to my OLA account with no [protected].the same has debited from my Sbi and not reflected in app.

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