[Resolved]  Ola Money — money looted

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shalini.sa
shalini.saha (Ola Money)

Jul 26, 13:00 IST

Hello Chenrup,

We apologize for the inconvenience caused.

We would like to inform you that, we have sent your request to the concerned team for the transaction amount of Rs.1999/- and the same will be credited to your Ola Money account by end of the day.

Please revert to us if the same is not credited.

Your patience and cooperation is highly appreciated.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,
Team Ola Money​
Chenrup Do
Chenrup Doshi

Jul 26, 12:12 IST

I WISH I COULD MEET YOU GUYS SO I COULD BEAT YOU SO MUCH THAT IT TOOK YEARS TO HEAL. YOU ARE LUCKY. JUST GIVE MY MONEY BACK. I DON'T CARE HOW. ALSO I WANT BE COMPENSATED FOR THE INCONVENIENCE YOU HAVE GIVEN TO ME.

Chhaya Pan
Chhaya Panchmukhi (Ola Money)

Jul 26, 10:45 IST

Hello Chenrup,

Greetings for the day!

We understand your concern regarding Ola Money Postpaid outstanding and also regret the inconvenience caused in this regard.We regret for the inconvenience caused.

We are checking our resources and working on said issue to resolve it at the earliest.

We request you to kindly provide us 1 business day time for the same. You may have our assurance that your issue will be resolved on high priority.

We are taking your feedback on this issue and we will pass the same to the concerned management and technical team to work on it so that in near future you do not face any kind of issues.

We value your business, kindly write to us for any assistance.

Regards,
Team Ola Money
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Chenrup Do
Chenrup Doshi

Jul 26, 10:30 IST

HOW MANY MORE DAYS YOU WANT TO RETURN MY MONEY? OR YOU WILL NOT RETURN MY MONEY????

Sanjay Var
Sanjay Varghese (Ola Money)

Jul 25, 12:42 IST

Hello Chenrup,

Thank you for writing us back.

We certainly understand your disappointment.

We would like to inform you that currently our team is working on the said issue. We assure you that we will update you on the same at the earliest.

We value your business with us, kindly write to us for any queries.

Regards,

Team Ola Money
Chenrup Do
Chenrup Doshi

Jul 25, 12:25 IST

2 MORE DAYS!! ITS ALREADY BEEN 4 DAYS. I WANT MY MONEY TODAY. I DO NOT CARE HOW YOU DO IT. AND I'LL MAKE SURE I WILL NOT USE OLA SERVICES ANYMORE. YOU GUYS ARE HOPELESS AND HELPLESS.

Balaji Ks
Balaji Ks (Ola Money)

Jul 24, 22:18 IST

Hello Chenrup,

Thank you for writing us back.

We certainly understand that your concern regarding OLA Money wallet refill and we also regret the inconvenience caused in this regard.

Please be informed that our concerned team is currently working on the same and you will be updated on the same within a maximum time frame of 2 business days.

We value your business with us, kindly write to us for any queries.

Regards,

Team Ola Money

Balaji Ks
Balaji Ks (Ola Money)

Jul 24, 22:18 IST

Hello Chenrup,

Greetings for the day!

We certainly understand that your concern regarding OLA Money wallet refill and we also regret the inconvenience caused in this regard.

Please be informed that our concerned team is currently working on the same and you will be updated on the same within a maximum time frame of 2 business days.

We value your business with us, kindly write to us for any queries.

Regards,

Team Ola Money
Chenrup Do
Chenrup Doshi

Jul 24, 16:29 IST

ITS ALMOST THE END OF THE DAY. WHERE IS MY MONEY? I WANT MY MONEY NOW ALONG WITH THE COMPENSATION FOR THE INCONVENIENCE. IN TOTAL I WANT YOU TO PAY ME ₹3000 BACK.

Sanjay Var
Sanjay Varghese (Ola Money)

Jul 24, 14:34 IST

Hello Chenrup,

Thank you for writing us back.

As we informed you earlier our team is working on the said issue. Hence, we request you wait we assure you that we will update you on the same at the earliest.

We value your business with us and please write to us for any further queries.

Regards,

Team Ola Money
Chenrup Do
Chenrup Doshi

Jul 24, 11:39 IST

I DON'T WANT UPDATES!! I WANT MY MONEY TODAY.

Sanjay Var
Sanjay Varghese (Ola Money)

Jul 24, 11:28 IST

Hello Chenrup,

Thank you for writing us back.

We assure you that we will update you on the same at the earliest.

We value your business with us and please write to us for any further queries.

Regards,

Team Ola Money
Chenrup Do
Chenrup Doshi

Jul 24, 10:33 IST

Are you serious!!!
You still want more time..!!
I don't care how you are going to do it. I want the whole ₹2500 today in fact I want you to give ₹3000 for the inconvenience caused to me. Everything must happen today. You are just testing my patience. I WANT MY MONEY, ₹3000, REFUNDED TO MY ACCOUNT TODAY.

Sanjay Var
Sanjay Varghese (Ola Money)

Jul 24, 09:54 IST

Hello Chenrup,

Thank you for writing us back.

We certainly understand your disappointment.

We would like to inform you our team is working on the postpaid payment issue and we will update you on the same within end of the day.

However, regarding the refill of Rs.1999/- we have escalated the issue to the concerned. Hence, we request you to wait for 2 business days.

We value your business with us and please write to us for any further queries.

Regards,

Team Ola Money
Chenrup Do
Chenrup Doshi

Jul 24, 02:00 IST

One working day has also finished. Where is my money? I want my money my bank account now.

Sanjay Var
Sanjay Varghese (Ola Money)

Jul 23, 11:04 IST

Hello Chenrup,

Thank you for writing us back.

We certainly understand your disappointment.

We would like to inform you that we have already escalated the issue to the concerned team and we will update you on the same within 1 business day.

We value your business with us and please write to us for any further queries.

Regards,

Team Ola Money
Chenrup Do
Chenrup Doshi

Jul 23, 06:38 IST

When you took the money from my account you didn't wait for even a second but you want me wait 2 business days to get the issue being considered for the resolution and them again you'll make wait for the money to be transferred to my account. That is ridiculous..!! I want my money back in my account ASAP.

Sanjay Var
Sanjay Varghese (Ola Money)

Jul 22, 14:55 IST

Hello Chenrup,

Greetings for the day!

We certainly understand your concern regarding Ola Money Postpaid payment and we also regret the inconvenience caused in this regard.

Please be informed that we have escalated the issue to the concerned team and we will update you on the same within 2 business days.

We request your cooperation in this regard.

We value your business and kindly write to us on [protected]@zipcash.in for any further assistance.

Regards,
Team Ola Money
Chenrup Do
Chenrup Doshi

Jul 22, 14:23 IST

This is a follow-up to your previous request #1054547 "Double Charge"

I didn't get my money back. I want it in my account ASAP. Also yesterday I was trying to load ₹1999 yesterday and again happened the same thing. I was charged but the money didn't get added to my ola money account. I want my money, ₹2500 in my account ASAP.

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ALSO I WANT MY ₹500 BACK WHICH YOU TOOK. IN TOTAL YOU HAVE TO REFUND ₹2499 AND I WANT TO BE COMPENSATED FOR THE INCONVENIENCE CAUSED BECAUSE OF YOU ### SERVICE.

On Thu 26 Jul, 2018, 13:00 shalini.saha (Ola Money), wrote:
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I DIDN'T NOT GET MY MONEY ACCOUNT YET. I WANT THE MONEY RIGHT NOW. THE WHOLE ₹2500+₹500 FOR THE INCONVENIENCE.
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I DIDN'T NOT GET MY MONEY ACCOUNT YET. I WANT THE MONEY RIGHT NOW. THE WHOLE ₹2500+₹500 FOR THE INCONVENIENCE

On Thu 26 Jul, 2018, 13:26 Chenrup Doshi, wrote:
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WHERE IS MY MONEY? YOU ALL ARE JUST A BUNCH OF FRAUDSTERS. I WANT MY MONEY RIGHT NOW.

ACCOUNT NUMBER :[protected]

IFSC Code :- ICIC0000388

TOTAL: ₹3000

On Thu 26 Jul, 2018, 18:05 Chenrup Doshi, wrote:
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