[Resolved] Ola Money — money stuck in ola money app

gsiva1511

from Hyderabad, Telangana

Address:

500016

I have submitted all the documents for kyc verification. Thereafter, there has been no response from ola money. I'm not able to transfer the amount also. The money is stuck in the app. Please do the needful as soon as possible and provide information to my registered mobile no or email. My ticket id is 617163. Thanking you,

Ramesh adabala
Email id: [protected]@gmail.com

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Dec 24, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

Ola Money Customer Care's response We regret to inform you that, we are unable to process your KYC documents, as the provided document is not clearly visible.

Please provide the Original scanned copy of Aadhar Card in order to proceed with the KYC procedure.

We value your business with us and please write to us for any further assistance.

Regards,
Team Ola Money