[Resolved] Ola Money — not able to add ola money pending kyc details | |||
I am not able to add ola money. It says kyc pending. Once i upload documents it says internet issue. It also says basic kyc processed. I have tried hundreds of times from every type of broad band and fibre connections but everytime same issue comes up. As ola says, uidai has temporarily suspended kyc. But i am not able to use basic rs 10, 000 wallet money also. I am having 0 balance now but cannot add due to above problem. Is there anyone from ola to help me with this. I have ola select membership for this month and i am not able to use it and my membership will end withouht actually benefiting from this membership and ola will walk away with rs 600/- of ola select membership. Please respond ola! Was this information helpful? | |||
Feb 28, 2020 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Jan 25, 2020 Ola Money Customer Care's response Kindly revert with your email id or phone number registered with Ola along with the ticket id where you have raised your concern with the OlaMoney team if the issue is still not resolved.
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