[Resolved]  Ola Money — ola account hacked

Address:Bangalore, Karnataka, 560037

Hi,

My name is rahul noolu and there have been unauthorized logging in my ola account. And both the phone no. And email id are updated without my permission.
After this ola prepaid was activated and 600 rs and my ola money were used to an unknown airtel phone no. And my balance is empty now.
I'm not able to login to my account in the app anymore, so i cannot raise a complaint also.
As there are credit cards linked to my account, i'm afraid there can be more severe damages.
I need assistance to unlink my credit cards from the account and also recover/block both my account to prevent any further damage.

Regards,
Rahul
+5 photos
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2018
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
Ola Money Customer Care's response
This is definitely not the kind of experience we would like anyone to have with us.
Please share the details of your issue on [protected]@zipcash.in.
Our experts will get back to you at the earliest with a resolution.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information