[Resolved]  Ola Money — ola money balance is showing nil while amount deducted from hdfc netbanking

Hi,

I have ola account with this email id having mobile no with [protected]. I have transferred rs. 599 from my hdfc netbanking to ola money wallet. Amount has been deducted from my hdfc bank account but still my ola money wallet balance is showing zero.

I'm attaching screenshot of my hdfc bank account transaction details of rs 599 fyr.

You are please requested to either transfer rs 599 in my ola money or else refund back amount to my hdfc bank back at the earliest.

Daljeet singh
[protected]
+1 photos
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Mar 2, 2019
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2019
Ola Money Customer Care's response
Hello Daljeet,

Greetings for the day.

Please be noted that amount of Rs. 599 is successfully credited in your wallet registered with [protected]@yahoo.com and mobile number ending with 1814.

Please check the same.

We value your business and kindly write to us on [protected]@zipcash.in for any further assistance.

Regards,

Team Ola Money
Complaint comments 

Comments

I have paid for a product using ola money wallet but the order got cancelled and the site is saying that they have refunded money in ola wallet but I haven't received my money in wallet could you help me with this

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