[Resolved] Ola Money — postpaid ola fraud

Naksha Tanna

Mar 19, 2020

Address: 000000

I have paid my ride amount as soon as i got down.. I didn't take any amount and did not choose the ola postpaid option as i did not even know about it. Now people from ola are constantly calling me to pay the amount.. Why should i pay the amount when i have paid it to the driver? I was unaware of the postpaid service and it was instantly selected.. How will i know about it? I have paid my amount in cash to the driver and you haven't used any of your postpaid services! It's you who selected it instantly for which iam not responsible.. I have paid the amount and i won't repay it and fool myself again.
Now iam getting messages and harrasing calls to clear the dues.
I will not pay a single rupee for these fraud.
Really annoying.

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Aug 6, 2021

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2020

Ola Money Customer Care's response Hi Naksha, kindly share your registered email id or phone number registered with OlaMoney so that we can check on this issue further. Also, you can share your complaint/ticket id if you have raised to [protected]@olamoney.com, we will check and respond on that within 24 hours.

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Comments

Sneha R0Y

Apr 2, 2020

I paid ola postpaid bill on 24th of March through google pay, it got debited from my account saying successful payment, But still ola showing payment not received.