Ola Money Complaints & Reviews

I was charged twice (294+294 = 588 rupees) for the same ride from Ola Money wallet on 12th April 2023. CRN:[protected]. I have contacted Ola via support section in the app multiple times over the last one month. Still I have no updates regarding the issue. I would like a refund as soon as possible.

I have been charged twice for the amount that was paid and confirmed with diriver already.
The last 3 transactions of amount 1212, 247 and 234 has been asked to payagain when the same was paid already. Please advise. Appreciate if someone can call and update/clarify.
mobile - [protected]
Thanks

Hello Team,

I have been forced to pay again the already paid charges stating they are pending. I had already paid however, the last 3 transaction of 1212, 247 and 234 has been asked to pay again which were infact paid and confirmed with driver.
please assist to get my money refund to ola wallet. Thanks
Please call me for details

I am frequent user of olamoney and I was able to easily use olamoney postpaid on zomato but suddenly the option has gone away and I'm not able to use my postpaid balance on zomato. Kindly help me resolve this ASAP

Hi I would like to register a complaint against Ola cab services. Ola has partnership with Aditya Birla Finance. Ola user who use this post paid service of Ola, will automatically get a sanctioned loan amount of 50, 000 from Aditya Birla Finance, even when the user has not applied for the same. The same will reflect as a loan in their cibil report. Last year 2022, out of no where my post paid service got block by ola stating no reason from their end regarding why the service got blocked. I have always made my postpaid ola payment on time but still the service got blocked last year 2022. Hence, after that I have requested ola to close this credit account of aditya birla finance because the item is unnecessarily impacting my credit score, whereas I am not using any ola post paid service. But they did not resolve it yet. More over, my credit report showing wrong information with regards to Aditya Birla Finance. Its showing that here is overdue payment. However I have proofs that I have made all the post paid payments on time. As a result, this false information is impacting my credit score to a great extent unnecessarily. Hence I am raising this complaint. Ola and its partner Aditya Birla Finance is unnecessarily harassing people like this. Please I would request you to take necessary steps so that the I can get resolution at the earliest. Already email sent to Ola money regarding this, but still not closed TICKET ID 5334527.

Loan No.LXWM[protected]
Hi I would like to register a complaint against Ola cab services. Ola has partnership with Adity Birla Finance. Ola user who use this post paid service of Ola, will automatically get a sanctioned loan amount of 50, 000 from Aditya Birla Finance, even when the user has not applied for the same. The same will reflect as a loan in their cibil report. Last year 2022, out of no where my post paid service got...

We took and cab and promptly paid the driver thru gpay. We never chose Ola postpaid as the option and never activiated it. Now Ola money are constantly calling and asking to pay. we emailed support and attached the payment receipt as well. support ticket[protected]

so many unwanted whatsapp messages and calls from ola money. sort this out ola money otherwise we will also not hesitate to file a case on ola

Am getting automated call daily at least 5 perday to my mobile no [protected], Its irritating me, If not stopped i will file consumer case onthis

I Had Due Amount Of 3000 Rupees Which WAs Over Due By One Month I told Them I will Pay Due Amount As soon As possible But After that They Were continuously calling for repayment after 30 days my friends and family members got call for asking money they were unaware about that. Also My relatives, Family members Getting calls Multiple Times harrassing them for no reason . I am In Very Stress Due to that They are ruining my personal and financial life Please help me i am in the verge of depression they are calling me my family my relatives everyone in my contact list please help me .

Hi Team,

Please review below mail from "Vayyavuru V '' about our discussion related to Ola Money and it should have been already adjusted and due will be"0 " by now.
As explained previously, I have paid the amount from my end directly to the Driver and also on 31 Mar itself I have got confirmation from you (Ola Money) saying the amount will be adjusted, It has already been more than a week but still I am getting repeated...

Stop calling my number I am fed up by your irritating calls daily multiple times, check my 6-7 emails sent to ola support

Hey! I am a frequent user of ola money postpaid but today suddenly unable to see the option on zomato which was enable earlier and I used to place order via that. I have faced this issue before as well and after somedays it shows on zomato please look into the issue and resolve this on priority.
Thank you

I tried booking a cab in OLA, Since then I have been getting calls frequently from OLA regarding OLA money. this is really so irritating and I am not sure how to stop it. Please help me.

I paid for the ride on 18-3-23 with cash to the driver at the end of the ride but my Ola money account got charged and I was asked to pay online when I never selected that payment option, I have booked many rides previously and never had this issue before a I always pay cash. I raised the concern before due date and since then have followed up 6 times but no reply from the Ola team. I got just 1 email from Seema Tabassum that the issue has been escalated on 24-3-23 but since then no one contacted me and the due date was 29th Mar and now late fees has been added. Pls make sure the dues are cleared from my account as I have made the payment in cash.

I am a very frequent user of Ola Postpaid + and I do hold limit value of 12k. Since today all of a sudden am unable to use the Postpaid plus feature on the Zomato app recently. Previously, I have made payments through Ola postpaid, but recently there is no option and there is no way to add it.

Please look into this and let me know because i have always paid my dues on or before time and hold good credit score as well.

I am a very frequent user of Ola Postpaid + and I do hold limit value of 12k. I am unable to use the Postpaid plus feature on the Zomato app recently. Previously, I have regularly made payments through Ola money postpaid, but recently the option has entirely disappeared and I cannot add it back.

Please look into this and let me know because i have always paid my dues on or before time and hold good credit score as well.

Hi.. I am using OLA money postpaid in few applications regularly from one year and suddenly from past few days i am unable to see OLA postpaid option in some applications like Zomato, Zepto n few more.. I have paid all the bills n still facing the issue again n again.. Please do check out

Yesterday(26th March 2023) we have made payment to driver through phonepay rs531 and also deducted from ola postpaid Aswell

kindly rectify the payment issue

Hi team,

i am getting 3-4 calls daily from ola money for loan and credit card offer. So i requested to ola money to stop by sending mails continuously on ([protected]@olamoney.com). they resolved the ticket but did not given the resolution. Still i am getting 3-4 calls daily fom ola money. even i file the complaint on call with ola money but no change.

I tried to attach the mail communication and call logs with ola money in zip file with 4 mb size but the compaint portal still says file larger than 32 mb. so request you to please drop mail on [protected]@gmail.com if you required the proofs

request you to please check.

Thank you
Amol Ghule

Getting continuous calls from Ola for delay in payment of around Rs 600 every day since last 1.5 months. Even though I have told will pay this month end there are threatening auto calls that is hardly audible. Also getting now threat calls about court case and so on. I am continuously bombarded with numbers originating from different states in India and looks like internet-based calls. It's like at least 10 to 15 calls a days on continuous basis. When I try to call back these numbers then message comes that they do not exist. I am very much depressed and harassed. I have been loyal customer to Ola for years and this is how they treat me. There is also no customer service number to call back.