Ola — Money refund

I have booked an Ola on 15th march 23. I have made the payment on Ola ac of auto driver already later he asked me to make me the payment on phonepay as his ola ac was closed he even promised me to pay back and i did the same in the name of humanity, I paid him again on phonepay. Now neither he is ready to pay back nor I'm getting any help from ola support. I have all the detail kindly look into the matter.