[Resolved]  Ola Money — Refund of Ola money

Dear all,

Currently wallet has 257 Rs balance and is in deactivated state.
Request ola money you to close wallet and credit amount to the source

We wrote mail 3 times but they are asking to show KYC to driver. We are in small city where Ola is not available. How can Ola ask us go to big city and take a ride to show original to driver

Mobile no [protected]


We confirm that there is no refund expected from the OlaCabs or any of the merchants partnered with OlaMoney.

Regards,
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Naresh, we apologize for the inconvenience caused., kindly write to us at [protected]@olamoney.com your email id or phone number registered with OlaMoney so that we can assist you further.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information