[Resolved] Ola Money — regarding kyc issue

Namratha.Manjunath

Address:

No.60,1st floor,4th cross, near shanimahatma temple, Railway track road,BCC layout,Vijaynagar bangalore, 560040

Hi, i'm namratha writing compalint regarding bad service from ola... It's been one week i have uploaded money for ola wallet.. Not applied for kyc physical documention approval, it's showing that we can do it in cab verfication, for that reason i have booked cab as well, still driver didn't do any document verification and also i have requested for exceutive to visit the place they also didn't turn up.. Its been one week still not yet received response from ola.. It's an medical emergency i need to transfer money to bank.. A very bad service facing from ola

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Apr 18, 2019

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Ola Money Customer Care's response This is definitely not the kind of experience we would like anyone to have with us.
Please share the details of your issue on [protected]@zipcash.in
Our experts will get back to you at the earliest with a resolution.

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Comments

Prateek Kinra

from Pune, Maharashtra

My ola money sms asks me to complete kyc process, however when i go to the kyc process through my ola cab app the screen reads access denied. My money seems to be blocked. Ola money kindly refund the amount. i shall transit to another e wallet.