[Resolved]  Ola Money — they have shut down my ola money postpaid account without my consent

Address:Kankerbagh, Nutan Tower, Patna, Bihar, 800020

From some time I wasn't able to see my ola money postpaid account associated with my number when I called ola money postpaid team they said that I have requested for a deactivation of same but i havent requested for it. They say that they have email which were sent by my email after that they have deactivated it. when i reauested for those email they are non responsive on this matter. There is something fishy going on with ola money
Just to let you know that I am a ola select customer.
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Apr 22, 2019
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
Ola Money Customer Care's response
This is definitely not the kind of experience we would like anyone to have with us.
Please share the details of your issue on [protected]@zipcash.in
Our experts will get back to you at the earliest with a resolution.
Complaint comments 

Comments

I wanted to complete the KYC process and have been able to add the PAN details and upload the driving license. I am unable to upload my photo.

I am using a Redmi Note 4 phone and your app may have some difficulty collecting information from this phone, so please get this checked.

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