[Resolved] Ola Money — unable to withdraw ola money balance

Rajivranjan1

from Palwal, Haryana

Address:

Faridabad, Haryana, 121002

I booked train tickets using ola money wallet, due to some reason i have to cancel them back. Irctc refunded the amount back to ola money but i am not able to withdrw them.

I was trying to transfer my ola money to bank its showing kyc disabled.
I logged into ola blog site to complete kyc process and done. Still its showing kyc disabled and not available.

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Apr 18, 2019

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Ola Money Customer Care's response This is definitely not the kind of experience we would like anyone to have with us.
Please share the details of your issue on [protected]@zipcash.in
Our experts will get back to you at the earliest with a resolution.