Ola — No refund for excess charge

Website:

www.ola.com

I have taken a ola ride from BLR airport to my residence on 8th April. The Ola app on my mobile did not show the ride cost after the trip, but it showed 1243 on drivers app and I paid the amount. After few minutes, the app showed the amount as 860. I raised a complaint and ola agreed to refund 383 to my account in 10 days on 13th April and took all the neft details. Till date no refund given and any complaint raised is getting closed without any resolution whatsoever. All the details attached.