Ola — No refund on Double payment

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Ola

On 17th sep 2022 I booked ola cab from element mall to Sahakarnagar (Bangalore) I made ola payment through gpay of amount 268.1 INR ola payment was successful, however on reaching the destination ola driver insisted me to pay in cash saying he did not received any payment from on checking ola app, ola had not initiated any payment to the driver. After an unsuccessful wait and struggle to connect to ola on customer care numbers, I ended up paying ola driver on his gpay account, I was assured by driver that i will receive a refund within 7working days .
I have not yet received any refund of my double payment.

Request you to please resolve this issue.