Ola — OLA drivers

Address:Kolkata, West Bengal

1.I had booked a cab in Bangalore to airport.As soon as I gave OTP to driver, he started telling he wouldn't drop me at airport.Before that he didn't utter a word about it.When I refused, he kept on telling he'd stop after 3 KM and asked me to book another cab.Since that area was not my known area, I had to get down right after my ride had started.
2.I booked a cab today.Driver came half way and told he won't come further for pickup. If I need this ride, then I'd have to go to cab's location and also he had marked as arrived.So, I had to cancel this booking and OLA is swift enough this time to show a message that cancellation fee would be deducted.
3.Same day, after this booking failure, I booked another OLA cab.This driver was constantly talking on phone and was driving rashly even after my several requests.Then he told his car is not working fine and he wouldn't drive us to destination.He started forcing us to get down at a deserted place.I told him I would complaint against him, then he dropped us in between but didn't drive us till destination.
OLA drivers are doing this simply because they want shorter and more number of trips.OLA is obviously not doing anything about it.Otherwise drivers wouldn't dare to do this again abd again.
Drivers have become arrogant because of poor customer care support.
Like regular taxi drivers, OLA drivers are playing smart to start a ride and stop in mid way to reach minimum ride count.Shameful.
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    +91 80 6735 0900 [Regd Office]
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