Ola — Ola postpaid and drivers asking cash

Address:

Hyderabad

On july 4th 2021, had a ride from secunderabad to Kalimandir. After completing the ride the driver asked for cash, where i am forced to pay. On the same day another driver cancelled the ride by himself due to postpaid money. Later my postpaid account popping in my app for postpaid payment and it keep sending notificaiton for late payment. so i paid postpaid account. Now i am following up with driver for the cash he asked and i asked him to check that if ola paid the cash for my ride, i was asking him to return the money i paid to him as cash. The driver said ola didn't credit the money to his account for my ride, hence he can't pay money to me. Now between ola and the drivers I am struck.