Ola — Ola services

27th october 3.30p.m CRN[protected] ride no it was booked from my number [protected]. driver closed the trip on completion and it showed 428 whereas I had booked for 281 or so. Ihad shown the driver and taken up with ola support and they have informed original fare and so paid only 281. But ola had blocked my account and say
they have issued refund voucher in my account for 147 which was not reflected for long.
I am not eligible for any refund and informed them to cancell the refund voucher and close the matter. But they are asking to pay and when I book message comes to pay the dues. In the available email I had sent clear details and someone spoke and told him also clearly.
I had informed so that driver should not loose in this.
There is no way to contact ola and they do not respond. They can close the matter by adjusting refund voucher.
When I have not got anything how I can pay first.