Ola — Online payment not received by the driver

Hi team,

Regarding the Ola ride CRN [protected] (Shoib KA01AH9278 Ola auto). During the ongoing ride I paid 241rs via phonepe. Once the ride was completed the driver claimed that he did not receive the online payment, so he demanded payment via cash of 250rs.

I would like a refund of the amount which was paid via phonepe (241rs) as we already paid the amount in cash to the driver directly.