Ola — Overcharging in the name of peak time

Address:	Chandigarh, Chandigarh, 160038
Website:	Ola

The Ola taxi service is cheating on the customers in the name of peak time and apply price surge whenever they want, even when there is no condition or a situation of peak demand. Whenever there is price surge and we book a cab, cab will be available in 2 min, then how it can be possible that cabs are in peak demand and extra charges are applied in the lieu that cabs are difficult to provide to customers in short time ???? when cab can be at the door within 2 min, then why price surge?? Moreover, sometimes the drivers donot know the route to a particular address and ask the customer to tell them way to destination or their customers GPS service. This is pure cheating on to customers.

I usually travel on Ola and many incidents happened. Now, Distance between Sector 38 b and Elante Mall is 7.8 kms and a bill of Rs 222/- and Rs 143/- were charged. This much price is just unethical and is fraud on the customer. The extra charges taken should be refunded for all drives .