Ola — Paying high fare due to driver enter incorrect odometer reading

Hi,

This is guru. I have taken a ola ride, it was 43 km but it was marked as 66 km and paid for that 66 km. After raising the ticket by the support team, they are telling driver taken a shortest root. I don't know what's that's mean and How it will become 66.

And also driver drived very slowly even there is no vehicle on the road to increase the time and get the time fare.

While checking with support person again, they told, there is no navigation log you have choosen the root to travelled it's calculated by driver data.

This is my first ride in ola. Driver made this trip as unforgettable.

Thanks ola for hving precious employee.