Ola — Pending payment Issue

Address:

Bangalore, Karnataka

HI team,

I have taken a ride from Sagar Hospital to BTM Layout on Nov 25th 2021 and fare was 62 rupees. I made a payment using Gpay for the number which was given by the driver ([protected] - Nayaz Ahmed). But now when I check the ola app it says 'Payment pending' of 62 rs. Now due to this I am not able to use the app to book any other rides.

I tried calling the driver but he is not picking my call. Please help resolve the issue asap.

Check my below details:
date: 11/25/2021
number: [protected]

Ride details:
Auto- CRN [protected]
name: Nayaz Ahmed