Ola — Software Issue

Address:	560043
Website:	www.olacabs.com

When booking Ola Micro in Ola app & confirming the ride, the software internally books Ola Mini which has different tariff rate then compared to Ola Mini.
I did book Ola Micro on Aug 1 and at end of the travel the cost was above the normal rate. Later got to know that Ola Mini got booked. Complained the same to the support but they denied saying records shows I've booked Ola Mini.

Again after two days when tried the same, book Ola Micro, confirm the ride, the ride details showed Ola Mini being booked.

Have taken the screenshot of this issue and attached here.

I need a refund of the taxi service taken on 01 Aug 2016 [crn no[protected]] due to your software problem, which still persists.