Ola — Too much delay in delivery and also not cancelling my order and refund

manojyadav0000

from Mathura, Uttar Pradesh

Jul 25, 2022

Address:	OLA ELECTRIC MOBILITY PRIVATE LIMITED 4th Block, 17th Main, 100 Regent Insignia,#414, 3rd 560034 Bangalore-Bangalore.
Website:	www.olaelectric.com

Ear Sir,
I purchased ola scooter at 12th june 2022, order id is - (0322-KJQ845) and Registered no is [protected].
And the scooter has not been delivered to me yet. I have also signed all the bank finance related papers of IDFC, But still now the scooter has not been delivered to me, whereas the dispatch time on your Ola app was also given on 15th June but till date still ola have not dispatched the scooter.

I have repeatedly mailed to ola ([protected]@olaelectric.com) and call on ola customer care and complained but did not get any response from Ola.
And now when I asked to cancel my order and asked for my money back, neither canceling the order nor refunding my money.
I never thought that Ola would do all this. I express my displeasure with Ola.
Pls help sir.. and solve this issue as soon as possible.

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Jul 25, 2022

Updated by manojyadav0000 Dear Sir,
I purchased ola scooter at 12th june 2022, order id is - (0322-KJQ845) and Registered no is [protected].
And the scooter has not been delivered to me yet. I have also signed all the bank finance related papers of IDFC, But still now the scooter has not been delivered to me, whereas the dispatch time on your Ola app was also given on 15th June but till date still ola have not dispatched the scooter.

I have repeatedly mailed to ola ([protected]@olaelectric.com) and call on ola customer care and complained but did not get any response from Ola.
And now when I asked to cancel my order and asked for my money back, neither canceling the order nor refunding my money.
I never thought that Ola would do all this. I express my displeasure with Ola.
Pls help sir.. and solve this issue as soon as possible.