Ola — Took double payment for the ride

I had selected cash payment for the ride and still the money was debited from my ola postpaid balance. I ended up paying 6000 extra for the ride. This was in cash to the driver. I raised two tickets and I got same reply that ola cannot do anything about it. These tickets were closed without my knowledge.

Also it was a outstation ride and the driver did not have enough cash with him for diesel and food. I had to give him cash. I hope I will get a quick resolution for this issue.

CRN - [protected]