| Address: | Kolkata, West Bengal |
On 2nd of may 2019, i was at kolkata for an interview. I stay at delhi and belong to bhubaneswar, odisha. My trip after my interview was planned for bhubaneswar via flight which got cancelled because of #fani. When i came back from interview in the evening, i got the information that all flights/train had been cancelled from kolkata to bhubaneswar. I with one of my colleague took an ola outstation trip which cost around rs.14000/-. As there was no other alternative we left kolkata at 9.30 pm as to reach bhubaneswar before the cyclone. The ola driver started the trip saying that the vehicle had a punctured tyre which he had to repair on the way. At the same time he disclosed that he had not having the step in too. For one hour, we go on searching the tyre shop which were closed by that time. Then i got afraid to travel in that vehicle the whole night in the high way expecting some danger. There we planned to shift to a bus which were moving to bhubaneswar. The driver agreed to cancel the trip saying that he will take rs.9000/-. We argued and called help line of ola. They discuss the issue for half an hour without any solution. The driver cancelled the trip and we shifted to osrtc bus at around 11 pm of night. It had started raining. The charge was rs.2357/- which was exorbitant. But there was no time for argument. We paid the amount and left. Immediately i post the complain in ola site. No reply recieved till date. I demand the refund as the vehicle was having issue from the beginning. Being a lady, i didn't have any alternative at that scary night of ensuing #fani.
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