Ola — wrong billing for ola postpaid services

Address:

Varthur,Bangalore, Bangalore, Karnataka, 560087

Hi everyone,

In the moth of june 2019, i have used ola post paid services two times. For the first services i had paid the money. For the second ola post paid services i didn't cleared the amount, untill ola gangsters forced me.

{ in june month for the second service availing period, for a ride i had paid a cash of rs. 592.00 to the driver, in parallel to this the ola post paid serviceshas deduced the same amount from the post paid wallet.
I have got several calls from your ola team, to clear the amount. Every time i request them to do the settlement of the amount then only i will be clearing the balance amount. Non of my request get entertained by your call center teams.
Also through my ola application i have raised the request of paying the cash as well as ola post paid services. This request also went in vain.

I was very disappointed from the entire ola company, they do not do there work properly and asking me to pay extra money. This is really very unprofessional.
I see message are coming to me regularly to pay the amount with penalty.

I am not going to pay a single rupees extra. As per my calculation[protected] = rs.908.00) rs. 908.00 is the due amount to from my side to pay to ola. I am going to pay only this money.
If you guys want rs. 908.00 to be paid then i am ready to pay else i am ready to settle down the things in any of the consumer court. }

This email i drafted and sent to them and ola has given me a ticket to address it - [ola support] #[protected] wrong billing for ola post paid services.
But this was a great drama from ola, cheaters as they forced me to pay the double the amount along with the penalty, with lot of mental tortures.

I would suggest everyone not to use ola serves any ways. Ola will eventually cheat you anyways.
They forced me to pay 592.00 +200=792.00 extra amount for which i didn't used there services. Therefore ola is a cheater and fraud company. Cheating customers is there prime objective.

For proof i have added all the email communications i had with ola company.