[Resolved]  Ola — Wrong Billing through Ola Money Postpaid

I am receiving call and messages from ola about ola postpaid pending but I paid cash to the driver while dropping .I had chosen option of GPAY before starting ride and as Internet was down I could not use GPAY hence I paid Driver by Cash .

I sent them several emails .Their team member validated with driver that yes he received payment in Cash due to internet problem on 25th May 2022 and their team member also gave me in writing that Ola will refund me the amount so that I can clear Ola money postpaid dues.However, lateron another team member denied for refund .Now they are after me and are asking me to clear Ola Money postpaid dues .
There is nothing pending from my side but I am receiving regular calls and msg form ola .They are also threatening me to that they will send their person to my address .

There is nothing pending from my side.
CRN:[protected] dtd:25th May 2022