[Resolved] Olx — fraud and cheating

sumondtt

from Mumbai, Maharashtra

Website:

OLX

Respected Sir,

My name is Sumon Dutta.

I wish to complain regarding a seller, on OLX his ID is MD and on shop101.com he is FashionRefuel2017. His real name is Mohammed Naviwala and his phone number is [protected]. He is from Surat, Gujrat. His addres is A505, Shilparaj Apartment, Adajan Pathiya, Rander Road, , Near Masjid Rehan, Surat - 395005.

He is a liar and a fraud, a fake seller who cheats customers for money.

I had a terrible experience with him while selling an item (Xbox One for Rs 10000) on OLX. He told me that he is a verified online seller and told me to check his instagram profile ID - the_hangar08 and the 'shop101.com' portal. He took my item promising me to pay within a day but its been around 10 days he has not paid up. He has cheated Rs 10000 from me and not returning my calls now. I have been harassed a lot and in a lot of stress due to this. Please help.

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Aug 12, 2018

Complaint marked as Resolved

Verified Support

Jul 12, 2018

OLX India Customer Care's response Dear Sumon,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX