Olx — Fraud complain

Website:OLX

I am writing this email to register a fraud complaint which has happened with me recently on 1st May. I was looking to move to Kota with my wife so was looking up for property and I came across a property on OLX and contacted her. And she shared her contact number with me so further we connected on call and on WhatsApp. On call, she was very strict with the rules and said her flat pictures liked it and agreed to go ahead. After negotiating on rent we decided Rs.9000, and she asked for one month security so total Rs.18, 000 be trusted her. We made her the payment and informed her that we will reach the location next morning around 9 AM. And to this she replied please call us when you reach as she is not in Kota but she will connect us with someone for the keys. Same evening we called her to ask for exact location as she just gave a rough idea. So to this she replied I am out in the market and will call you in 15 minutes. From then her contact number is switched off We have called her thousand times, but she has blocked us from everywhere, even on Google Pay below mentioned are the details which we contacted her.

Mob Number:[protected]

UPI Id: [protected]@oksbi

Sharing screenshots of chat of OLX and whatsapp with payment transaction.
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Comments

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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