[Resolved]  Olx.in — swiping customer money without fixing the issue

Request #5972083


Surbhi (Olx india)

Feb 28, 16:27 ist

Dear nath,

Greetings from team olx!

We have gone through the details and found that the featured ad service was removed because you have changed the location.

Please note: featured ad service is location specific and if a user changes the location it would be removed.

Regardless, we willbe happy to apply the featured ad service on your ad as exception fro 15 days.

Kindly post the ad under the location malavalli rural (Location for which pack was oriogically purchased) and inform us, so that we can apply the servce on the ad.

Awaiting your response.

If you wish to have a word with us, please call our customer care number at[protected]:00 am to 07:00 pm) available seven days a week.
Regards,
Surbhi

This was the pathetic response they offered after swindling 1000 rupees while the ad was showing inappropriate value than the amount i quoted.
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Apr 16, 2020
Complaint marked as Resolved 
Verified Support
Mar 13, 2020
OLX India Customer Care's response
Dear OLX User,

Our support team will provide you with a proper resolution on the same. Please share the ad id with us on [protected]@olx.in

Thanks,
Team OLX
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