OLX India — a person who sold a damaged handycam
Rorohinin1 on Mar 2, 2018
A person had put up ads as he is relocating, i was interested in that product, i contacted and i bought that product. Meanwhile he said he has few more products listed and told to check out. I showed interest in handycam and another handi. Finally we negotiated and we met in a place and i paid the amount and got the product to home. My husband turns on the handycam and checks, the screen is flickering. The very next day i contacted him and i have been calling and sending msg to him over watsapp, but the guy is not responding. Please help me to get my money back
Verified SupportOLX India Customer Care's response, Mar 04, 2018
Dear OLX User,
Greeting from team OLX!
Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at firstname.lastname@example.org.
Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Awaiting reply from you!
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