[Resolved] Olx India — Account banned on olx india | |||
I was trying to log in to my account [protected]@hotmail.com and the website didn't allow me to enter and keep flashing an error message, "Account Banned, " I am surprised to see the message. I didn't receive mail message from OLX why they banned my account. Very unprofessional service and gesture. This sort of attitude of OLX moderators is highly objectionable and totally uncalled for. I request to take immediate remedial steps and get restored my OLX account and the ads which I have had posted using my precious time. Was this information helpful? | |||
Jun 23, 2017 Complaint marked as Resolved Verified Support May 21, 2017 OLX India Customer Care's response Dear Meetu, Firstly, you are our valued user and we never want you to undergo any inconvenience. Therefore, we have reactivated your account and hope this information will help you. We wish to clarify that your account is not manually blocked, however, our system automatically blocks accounts it detects having a foreign IP or VPN. However, you need not to worry. If you face such issue, all you need to do is contact us at [protected]@olx.in and we will have the account unblocked for you in a jiffy! Regards, OLX India May 24, 2017 anandsinghal2002's response limit of free ads is also cannot post in your website email id is [protected]@yahoo.co.in contact number is [protected]
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 2 Comments | |||
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I cant post a free ad on your website my email id is [protected]@yahoo.co.in contact number is [protected] so please help for posting a new ad
OLX India Customer Care's response, May 30, 2017
Verified Support
Dear Anand,
Allow us to help.
You may certainly post a new Ad on the site. As per our posting policy, you can only post limited number of free Ads in a particular category.
The Ad limit differs with the category and it depends on the number of Ads posted, edited and deleted by you in the span of 30 days.
We can see that you have opted to delete your account as well. When you delete your account, the history remains intact and when you login/register using the same number, it takes you back your original account.
We hope this information is useful. Please be assured that your account will be deleted 30 days after you have opted for the same.
Regards,
OLX India
Allow us to help.
You may certainly post a new Ad on the site. As per our posting policy, you can only post limited number of free Ads in a particular category.
The Ad limit differs with the category and it depends on the number of Ads posted, edited and deleted by you in the span of 30 days.
We can see that you have opted to delete your account as well. When you delete your account, the history remains intact and when you login/register using the same number, it takes you back your original account.
We hope this information is useful. Please be assured that your account will be deleted 30 days after you have opted for the same.
Regards,
OLX India
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We deeply regret for the inconvenience caused and wish to help you in the best way.
As discussed with you, we will arrange a call back, in order to have this issue resolved.
In the meantime, if you wish to connect with us at email, feel free to do so at support@olx.in.
Additionally, if you wish to have a word with us, then you may call us on our Toll-Free number at 1800-103-3333 (10:00 am to 07:00 pm) available seven days a week.
Regards,
OLX India